Flow Manager (FM)

The Kanban University Flow Manager course addresses the challenge of agility getting stuck at the team level. The new Flow Manager course enables an increase in efficiency beyond the team level by focusing on the end-to-end flow. It provides the fundamental knowledge you need to realistically assess the value of a delivered product and manage the flow of value to the end customer.
The course will help you move your organization from Maturity Level 1 to Maturity Level 2 of the Kanban Maturity Model (KMM), where the role of the Flow Manager improves the workflow across the board to deliver products and services faster and more reliably. This improvement has a major impact on an organization's performance and enables it to grow beyond the team level.
The course includes key concepts from the seminal 2003 book “Agile Management” by David Anderson: tracking the flow of value in knowledge work; the idea of audit; the idea of agile product management; and flow of work in relation to feature-driven development.